Refund & Return Policy

Last updated: September 25, 2026

We want you to love Elaine’s music and books. If you’re not happy with your order, you can return it within 30 days.

What you can return

We want you to love Elaine’s music and books. Because every book and CD includes access to protected digital music through a QR code.

What you can’t exchange

  • CDs that have been opened or unsealed
  • Books whose digital download code has been revealed or redeemed
  • Digital downloads and download codes, once delivered
  • Signed copies that were personalized for you
  • Gift cards, if we offer them

Damaged, defective or wrong items

If your order arrives damaged, defective or wrong, email us within 7 days of delivery with your order number and a photo of the problem. We’ll send a replacement at no cost to you. You won’t need to send the item back unless we ask.

How to start an exchange

  1. Email elaineserling@gmail.com or call 1-800-457-2157 with your order number and the items you want to return.
  2. We’ll confirm the return and send you the return address.
  3. Ship the items back in their original packaging. We recommend a tracked service.

Please don’t send returns without contacting us first.

Exchanges

Please contact us before sending anything back. Items returned without approval will not be exchanged.

Questions

Danza Publications, LLC
5156 Deer Run Circle
Orchard Lake, MI 48323
Phone: 1-800-457-2157
Email: elainekay@aol.com